At CloakTech, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, we accept returns within 30 days of the original purchase date.

Conditions for Returns

  • The item must be returned in its original condition, unused, unwashed, and with all tags still attached.
  • Returns must be initiated within 30 days of the original purchase date.
  • Returns initiated beyond the 30-day window will not be accepted.
  • Depending on the condition of the return, it may be subject to a partial refund if the product is damaged.

Damaged Items/Manufacturer Defects

If your item arrives damaged or has a manufacturer defect, please contact us immediately. We may issue a replacement at no additional cost.

Return Process

  1. Contact Customer Service: Email us at [insert email] with your order number and details about the item you wish to return.
  2. Receive Return Authorization: Our team will provide a return authorization and instructions.
  3. Securely Pack the Item: Pack the item in its original packaging, including all tags and accessories.
  4. Use Trackable Shipping: Ship the item back to us using a trackable shipping service.
  5. Refund Processing: Once the returned item is received and its condition verified, we will process your refund within 5 business days.

Exclusions

  • Final sale items are not eligible for returns or exchanges.
  • Returns that do not meet our policy criteria will not be accepted.

Contact Us

For any questions or concerns about our return/refund policy, feel free to contact us at [insert email].